School Administrator, Los Angeles Ballet School
July 2014- Present
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In charge of all day-to-day operations of Los Angeles Ballet’s official ballet school
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Reports directly to the Executive and Artistic Directors of Los Angeles Ballet
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Prepares supplemental marketing materials for programs and oversees distribution.
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Facilitates cultivation a social media presence via Facebook, Instagram, and other social media platforms
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Manages school website
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Provides high level of customer service to everyone who enters the office space
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Manages customer relations and administrative duties i.e. filing, e-mails, phone calls, data entry
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Implemented a follow-up system for gathering student information about the program to make improvements for subsequent years
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Creates online forms to cut down on paper waste within the administrative office
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Researched and implemented a new CRM program resulting in increased efficiency and enrollment
Sales Associate and Director of Online Content, The Dance Store
October 2011- July 2014
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Modernized and curated store’s website
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Generated content for advertisements and social media posts
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Created social media profiles including Facebook, Instagram, Snapchat, and Twitter
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Created and edited monthly e-mail new campaigns to increase customer engagement
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Created online store for website
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Photographed and promoted online store items
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Invoiced, filled, and shipped all online orders
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Responsible for daily operations of the store and maintaining customer satisfaction
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Kept abreast of all current trends and innovations in ballet apparel and pointe shoes
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Basic administrative duties i.e. answering phones, e-mails, filing, faxing
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Responsible for researching, assembling, and presenting an informative pointe shoe presentation as a representative of the Dance store
Marketing and Development Intern, Diavolo Dance Theatre
January 2013- April 2013
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Managed e-mail campaign for 500+ recipient monthly newsletter
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Regulated member subscriptions through Patron Manager
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Updating donor databases through Donor Perfect CRM
EDUCATION
MLA Arts Management and Program Development - University of Denver (graduation August 2017)
BA Dance Performance, with minor in Technical Theatre - graduated cum laude, Winthrop University
ADDITIONAL SKILLS
HootSuite Social Media Certification. Experience with Facebook, Instagram, Twitter, Hootsuite, Google Analytics, Microsoft Office including Word, Excel, PowerPoint, and Outlook.
Contact for more information
